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 ⇒ Level 3 Diploma in Adult Care ⇒ Level 3 Diploma Optional Units ⇒ Unit 366 Knowledge, skills and behaviour expected of a lead adult care worker ⇒ 2.3 Model good practice when working with adult care workers

2.3 Model good practice when working with adult care workers

Qualification: Level 3 Diploma in Adult Care Optional Units
Unit: Unit 366 Knowledge, skills and behaviour expected of a lead adult care worker
Learning outcome: 2 Be able to demonstrate the skills and behaviours expected of a lead adult care worker
Assessment criteria: 2.3 Model good practice when working with adult care workers

  • For this assessment criterion, you will be required to demonstrate that you are able to model good practice when working with other adult care workers
  • Ways to do this include:
  • Showing Compassion and Empathy:
    • Consistently demonstrating a caring and understanding approach towards service users.
    • Encouraging care workers to put themselves in the service users’ shoes to better understand their needs and feelings.
  • Demonstrating Good Practice:
    • Adhering to high standards in all aspects of care delivery.
    • Exhibiting best practices in daily routines and interactions with service users.
  • Maintaining Confidentiality:
    • Strictly adhering to confidentiality policies and procedures.
    • Leading by example in protecting the privacy and personal information of service users.
  • Promoting the Rights of Service Users:
    • Actively advocating for the rights and dignity of service users.
    • Ensuring that the choices and preferences of service users are respected and prioritized.
  • Effective Communication:
    • Using clear, respectful, and appropriate communication with service users and colleagues.
    • Teaching care workers the importance of both verbal and non-verbal communication skills.
  • Professional Development:
    • Continuously updating personal skills and knowledge.
    • Encouraging care workers to engage in ongoing training and professional development.
  • Respectful and Inclusive Practices:
    • Treating all service users and colleagues with respect, regardless of their background or circumstances.
    • Promoting an inclusive environment that values diversity.
  • Health and Safety Adherence:
    • Strictly following health and safety guidelines and procedures.
    • Ensuring that care workers understand and apply these safety practices in their work.
  • Providing Constructive Feedback:
    • Offering regular, constructive feedback to care workers to help them improve their practice.
    • Encouraging a culture where feedback is viewed as a tool for growth and development.
  • Leading by Example in Crisis Situations:
    • Demonstrating calm and effective management in emergencies or challenging situations.
    • Guiding care workers in how to respond appropriately under pressure.
  • Collaboration and Teamwork:
    • Promoting a team-based approach to care.
    • Showing how effective collaboration leads to improved care outcomes.
  • Ethical Decision Making:
    • Making decisions based on ethical principles and the best interests of service users.
    • Encouraging care workers to consider ethical implications in their daily practice.
  • By modeling these behaviors, a lead adult care worker sets a benchmark for high-quality care and professionalism within the team.

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