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 ⇒ Level 3 Diploma in Adult Care ⇒ Level 3 Diploma Optional Units ⇒ Unit 319 Understand person-centred thinking and planning ⇒ 2.8 Explain how this relates to the role of a facilitator

2.8 Explain how this relates to the role of a facilitator

Qualification: Level 3 Diploma in Adult Care Optional Units
Unit: Unit 319 Understand person-centred thinking and planning
Learning outcome: 2 Understand the context within which person-centred thinking and planning takes place
Assessment criteria: 2.8 Explain how this relates to the role of a facilitator

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  • Guiding Person-Centred Processes: The facilitator guides individuals and teams through person-centred thinking and planning processes, ensuring that the focus remains on the individual’s preferences, needs, and goals.
  • Building Capacity: Similar to a manager, a facilitator plays a crucial role in building the capacity of teams and individuals by providing training, resources, and support to embed person-centred practices.
  • Encouraging Participation: Facilitators encourage active participation from all involved, including the individual at the centre of planning, their family, and professionals, mirroring a manager’s role in promoting involvement and collaboration.
  • Creating a Safe Space: Like managers, facilitators create a safe and supportive environment that encourages open communication, allowing individuals to express their wishes and concerns freely.
  • Promoting Empowerment: Facilitators empower individuals by enabling them to take control of their care and support planning, similar to how managers empower staff to implement person-centred practices.
  • Supporting Reflective Practice: Both facilitators and managers encourage reflective practice, helping teams and individuals to reflect on their actions, learn from experiences, and continuously improve person-centred approaches.
  • Resolving Conflicts: Facilitators, akin to managers, may need to navigate and resolve conflicts that arise during planning processes, ensuring that the individual’s voice remains central.
  • Adapting to Individual Needs: The role of a facilitator involves adapting the planning process to suit the unique needs and communication styles of individuals, reflecting a manager’s responsibility to tailor support and resources.
  • Monitoring and Evaluating: Facilitators help to monitor the effectiveness of person-centred plans and contribute to their evaluation, a task also central to the role of a manager in ensuring quality and outcomes.
  • Fostering Teamwork: They foster teamwork and collaboration, ensuring that everyone’s contributions towards person-centred planning are valued, aligning with a manager’s role in team development.
  • Championing Person-Centred Culture: Facilitators champion a person-centred culture within teams and organisations, supporting a manager’s efforts to embed person-centred values at all levels.
  • Linking with Wider Services: Facilitators connect individuals with wider services and support networks, complementing a manager’s role in coordinating comprehensive, integrated care.
  • In essence, facilitators and managers both play pivotal roles in promoting and implementing person-centred thinking and planning, albeit from slightly different perspectives. While managers focus on leading teams and aligning organisational structures, facilitators concentrate on guiding individuals and groups through the person-centred planning process itself, ensuring that it is meaningful, effective, and tailored to individual needs.
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