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 ⇒ Level 3 Diploma in Adult Care ⇒ Level 3 Diploma Optional Units ⇒ Unit 319 Understand person-centred thinking and planning ⇒ 2.7 Describe the role of the manager in implementing person-centred thinking and planning

2.7 Describe the role of the manager in implementing person-centred thinking and planning

Qualification: Level 3 Diploma in Adult Care Optional Units
Unit: Unit 319 Understand person-centred thinking and planning
Learning outcome: 2 Understand the context within which person-centred thinking and planning takes place
Assessment criteria: 2.7 Describe the role of the manager in implementing person-centred thinking and planning

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  • Championing Person-Centred Values: Act as a role model by embodying person-centred values in daily practices and interactions, setting a standard for the team to follow.
  • Policy and Practice Alignment: Ensure organisational policies, procedures, and practices are aligned with person-centred thinking principles, facilitating a supportive framework for staff to work within.
  • Staff Training and Development: Facilitate access to training and professional development opportunities for staff on person-centred thinking and planning, ensuring they have the necessary skills and knowledge.
  • Creating a Supportive Culture: Foster a culture that values and respects individual differences, encourages active listening, and promotes empowerment and independence for individuals receiving care.
  • Resource Allocation: Secure and allocate resources effectively to support the implementation of person-centred practices, including time for staff to engage in meaningful planning and review sessions.
  • Monitoring and Evaluation: Implement systems to monitor the effectiveness of person-centred practices and evaluate outcomes for individuals, using this data to inform continuous improvement.
  • Encouraging Team Collaboration: Promote collaborative working within the team and with external stakeholders, ensuring a coordinated approach to person-centred care.
  • Involving Individuals and Families: Ensure that individuals receiving care and their families are actively involved in care planning and decision-making processes, respecting their insights and preferences.
  • Addressing Barriers to Implementation: Identify and address any barriers or challenges to implementing person-centred thinking within the team, providing solutions or adjustments as needed.
  • Feedback and Communication: Establish open channels of communication for feedback from staff, individuals, and families, using this feedback to enhance person-centred practices.
  • Recognising and Celebrating Achievements: Acknowledge and celebrate the achievements of the team and individuals in implementing person-centred care, reinforcing the value of these practices.
  • Providing Support and Supervision: Offer regular support and supervision sessions for staff, focusing on their experiences with person-centred thinking and planning, and addressing any challenges they face.
  • The manager plays a pivotal role in leading by example, creating a supportive environment, facilitating training and resources, and ensuring that person-centred thinking and planning are effectively implemented and sustained within their team or organisation.
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