2.3 Explain where to get additional support and advice about conflicts and dilemmas

Qualification: Level 3 Diploma in Adult Care
Unit: Duty of Care in Care Settings
Learning outcome: 2. Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
Assessment criteria: 2.3 Explain where to get additional support and advice about conflicts and dilemmas

• You can get additional support and advice about conflicts and dilemmas from:
  • your manager
  • your colleagues
  • policies and procedures
  • reputable sources on the Internet
  • other professionals