1.2 Explain how duty of care relates to duty of candour

Qualification: Level 3 Diploma in Adult Care
Unit: Duty of Care in Care Settings
Learning outcome: 1. Understand how duty of care contributes to safe practice
Assessment criteria: 1.2 Explain how duty of care relates to duty of candour

  • Duty of care is discussed here
  • Duty of candour is a care worker’s/care provider’s responsibility to be fully honest and transparent when things go wrong
  • When errors are made, care workers must inform the individual of their mistake, apologise and offer support and/or a remedy
  • Both duty of care and duty of candour are legal and regulatory responsibilities
  • Both duty of care and duty of candour put the individual firmly at the centre of the care
  • When things go wrong, this can indicate a breach of duty of care – duty of candour assures that lessons can be learned

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