Qualification: Level 1 Diploma in Introduction to Health and Social Care
Unit: 1.6: Introduction to communication in health and social care (adults and children and young people), early years and childcare
Learning outcome: 2. Understand how to communicate with individuals
Assessment criteria: 2.2. Identify a range of barriers to communication
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- Language
- Dialects and accents
- Slang and jargon
- Environmental – lighting, temperature, noise etc.
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