2.1. Outline how to identify an individual’s communication and language needs, wishes and preferences

Qualification: Level 1 Diploma in Introduction to Health and Social Care
Unit: 1.6: Introduction to communication in health and social care (adults and children and young people), early years and childcare
Learning outcome: 2. Understand how to communicate with individuals
Assessment criteria: 2.1. Outline how to identify an individual’s communication and language needs, wishes and preferences

• Asking them
• Asking their family and friends
• Asking co-workers and other professionals that have worked with them
• Reading their care plan