1.6: Introduction to communication in health and social care (adults and children and young people), early years and childcare

This unit is part of the Level 1 Diploma in Introduction to Health and Social Care and has the following learning outcomes and assessment criteria:

1. 1. Know different methods of communication
   1. 1.1. Identify a range of communication methods
2. 2. Understand how to communicate with individuals
   1. 2.1. Outline how to identify an individual’s communication and language needs, wishes and preferences
   2. 2.2. Identify a range of barriers to communication
   3. 2.3. Identify factors that promote communication and overcome barriers
   4. 2.4. Outline what is meant by active listening